Localization issue in TFS 11 Team Web Access: “object doesn’t support this action”

 

A customer of us had an issue with the new Team Web Accessen in TFS 11. The error she got was the client jscript error: “Object doesn’t support this action”

If the user opened up a work item, the fields where empty and UI elements where distorted.

In the script debugger we found the following error:

UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.6; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E)

Timestamp: Wed, 9 May 2012 10:42:23 UTC
Message: Objektet støtter ikke angitt egenskap eller metode
Line: 4
Tegn: 1617
Code: 0
URI:http://TFS_SERVER:8080/tfs/_static/tfs/11/_scripts/TFS/TFS.UI.Controls.min.js?loc=en-US

The problem was the localization on the local computer (no-NO), while the query was using loc=en-US. The solution was to change the localization to “en-US”. After we changed the localization everything worked as normal.